Terms & Conditions

1. About JobMatchedCVs

JobMatchedCVs is a trading name of The Hire Hub Careers Limited, a company registered in England and Wales under company number 16117734.

Registered office:
31 Selham Close
Crawley
England
RH11 0EH

Email: hello@jobmatchedcvs.co.uk

These terms apply to recruitment sourcing services supplied by The Hire Hub Careers Limited, trading as JobMatchedCVs, to business clients.

2. Our Recruitment Services

JobMatchedCVs provides recruiter-led candidate sourcing and recruitment support for employers.

Our services are designed to help employers identify and engage potentially suitable candidates, including individuals who may not have applied directly for an advertised vacancy.

We currently offer three fixed-price services:

The activities and deliverables included in each service are those described in the applicable written proposal, order confirmation or agreed recruitment brief.

Any additional services must be agreed separately.

Our fees are fixed service charges. We do not charge a placement commission or a percentage of the successful candidate's salary under these packages.

3. Recruitment Brief and Service Scope

Before work begins, the client and JobMatchedCVs will agree the vacancy requirements and the selected service.

The recruitment brief may include the job title, location, salary, required experience, qualifications and other relevant information.

The client is responsible for providing accurate information and notifying JobMatchedCVs of material changes to the vacancy.

Material changes to an agreed brief may require a revised scope, timetable or additional fee. Any additional charges will be agreed before they are incurred.

4. Prices, VAT and Payment

All prices are quoted in pounds sterling (GBP).

The Hire Hub Careers Limited is not currently VAT-registered, and VAT is not charged on its services.

Following agreement of the service and recruitment brief, JobMatchedCVs will issue an invoice for the applicable fee.

Work will commence only once full payment has been received and cleared.

Payment instructions will be provided on the invoice.

5. Candidate Search and Delivery

JobMatchedCVs will undertake the recruitment activities agreed for the selected package with reasonable care and skill.

Candidate availability, responsiveness and willingness to consider employment opportunities are outside our direct control.

Depending on the agreed package, delivery may include candidate information, search findings, recruitment updates or other agreed outputs.

Any delivery timetable will be agreed as part of the recruitment brief or order confirmation.

JobMatchedCVs may recommend adjustments to the search criteria where market conditions make the original requirements difficult to satisfy.

6. No Guarantee of Recruitment

JobMatchedCVs provides recruitment sourcing and support services, not a guaranteed recruitment outcome.

We cannot guarantee that:

• A suitable candidate will be identified.
• A candidate will respond or express interest.
• A candidate will agree to an interview.
• A candidate will accept an employment offer.
• A successful candidate will remain employed for any particular period.

The client retains responsibility for interviewing, assessing and selecting candidates and for making employment decisions.

7. Refunds and Service Completion

Fees are charged for the agreed recruitment sourcing work rather than for achieving a successful placement.

Where JobMatchedCVs has completed the agreed service with reasonable care and skill, no refund will be due solely because no suitable or interested candidate has been identified.

JobMatchedCVs will provide appropriate evidence of the work undertaken, which may include search findings, activity summaries or other reporting relevant to the package.

This clause does not exclude any remedies available to the client where JobMatchedCVs fails to provide the agreed service or otherwise breaches its contractual obligations.

Requests to cancel an order or change the agreed service after payment will be considered in light of the work already undertaken and the circumstances of the request.

8. Candidate Information and Permitted Use

Candidate information supplied through our services is intended solely for the client's legitimate recruitment activities relating to the agreed vacancy or recruitment brief.

The client must not sell, publish or disclose candidate information to unrelated third parties without an appropriate lawful basis and any necessary permissions.

The client is responsible for ensuring that its use, storage and retention of candidate information complies with applicable data-protection legislation.

Candidate information must not be used for unrelated marketing purposes unless the client has a separate lawful basis for doing so.

9. Data Protection

Both parties must comply with applicable UK data-protection legislation, including the UK GDPR and Data Protection Act 2018, when processing personal information.

Each party is responsible for identifying and documenting the lawful basis applicable to its own processing activities and for providing any privacy information required by law.

The parties will determine their respective data-protection roles according to the actual processing arrangements.

Where a separate data-processing or data-sharing agreement is legally required, the parties will put an appropriate agreement in place.

Further information about our handling of personal data is available in our Privacy Policy.

10. Confidentiality

Each party agrees to treat non-public commercial, recruitment and candidate information received from the other as confidential.

Confidential information may be disclosed where reasonably necessary to perform the agreed services, where authorised by the relevant party or where required by law.

This obligation does not apply to information that is already public through no breach of these terms or was lawfully obtained independently.

11. Client Responsibilities

The client remains responsible for:

• Confirming the accuracy of the vacancy requirements.
• Assessing candidate suitability.
• Conducting appropriate interviews and checks.
• Verifying qualifications, experience and references where required.
• Checking eligibility to work and meeting applicable employment obligations.
• Making employment offers and decisions.

JobMatchedCVs does not replace the client's responsibility to undertake appropriate recruitment due diligence.

12. Liability

JobMatchedCVs will perform the agreed services with reasonable care and skill.

We are not responsible for a client's independent recruitment decisions or for representations made by candidates that we could not reasonably verify within the agreed service scope.

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

Any additional limitations of liability must be expressly agreed in writing and must comply with applicable law.

13. Complaints and Disputes

If the client has a concern about our services, it should contact JobMatchedCVs promptly, providing relevant details.

We will review the concern and seek to resolve it reasonably and in good faith.

The parties will endeavour to resolve contractual disputes through discussion before commencing formal proceedings, where appropriate.

14. Changes to These Terms

JobMatchedCVs may update these Terms & Conditions from time to time.

Updated terms will be published on our website. Changes will not automatically alter the terms of an existing agreed order unless both parties agree or applicable law requires otherwise.

15. Governing Law

These terms and any contractual dispute arising from them are governed by the laws of England and Wales.

Subject to any applicable mandatory legal requirements, the courts of England and Wales will have jurisdiction.

16. Contact Information

For questions about these Terms & Conditions, please contact:

JobMatchedCVs
The Hire Hub Careers Limited
31 Selham Close
Crawley, England, RH11 0EH

Email: hello@jobmatchedcvs.co.uk

Telephone: 01273 111 321